Introduction
Welcome to MotionSeed (“we,” “our,” or “us”). MotionSeed operates the website seedance-2.video (the “Site”) and provides AI-powered video generation services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our Service.
Information We Collect
Account Information
When you create an account, we collect:
- Name — your display name
- Email address — used for authentication and communication
- Profile image — if provided via Google OAuth
You may sign up using Google OAuth or a magic link sent to your email. We do not store your Google account password.
Usage Data
We automatically collect certain information when you use our Service, including:
- Pages visited and features used
- Video generation prompts and parameters you submit
- Device type, browser type, and operating system
- IP address and approximate geographic location
- Referring URLs and session duration
Payment Information
When you purchase credits or subscriptions, payment is processed by our third-party payment providers (Stripe and/or Creem). We do not store your full credit card number, CVV, or bank account details. We may receive and store limited payment information such as your billing name, the last four digits of your card, card expiration date, and transaction history.
Generated Content
We store the videos you generate, including associated prompts, input images (if any), generation parameters, and output video files. This data is necessary to deliver the Service and allow you to access your creation history.
How We Use Your Information
We use your information for the following purposes:
- Provide and maintain the Service — including generating videos, managing your account, and processing transactions
- Improve the Service — analyzing usage patterns to enhance features and user experience
- Communication — sending account-related notifications, responding to inquiries, and providing customer support
- Security — detecting and preventing fraud, abuse, and unauthorized access
- Legal compliance — fulfilling legal obligations and enforcing our terms
Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- AI Providers — your prompts and input images are sent to third-party AI model providers to generate videos. These providers process data according to their own privacy policies.
- Payment Processors — Stripe and/or Creem process your payment information to complete transactions.
- Analytics Services — we use PostHog to understand usage patterns and improve the Service.
- Cloud Infrastructure — we use cloud storage services (Cloudflare R2) to host your generated videos and assets.
- Legal Requirements — we may disclose information if required by law, regulation, legal process, or governmental request.
Data Storage and Security
Your data is stored on secure servers. Generated videos are stored in Cloudflare R2 object storage. We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure authentication, and access controls.
Data Retention
- Account data — retained as long as your account is active. You may request deletion at any time.
- Generated videos — retained as long as your account is active or until you delete them.
- Transaction records — retained for the period required by applicable financial and tax regulations.
- Usage logs — typically retained for up to 12 months for analysis purposes.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict the processing of your data
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at support@seedance-2.video.
Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@seedance-2.video
- Website: seedance-2.video